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When you write an important email, there's that exclamation mark that can flag it up as urgent to whoever you send it to. But what about the opposite icon the blue arrow pointing down meaning "not important". Does anyone ever, in the world, at any time, actually use that? I just wonder why it exists.

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That is used a lot here at work because email is the primary line of official communication so it lets us know that we can check it later and focus on other tasks at hand for the time being. It works for us, I usually ignore those emails until I am at stopping point with my other work.

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