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griller

SnowJapan Member
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Posts posted by griller

  1. I have just been trying to sign up for hikari tv, silly me.

     

    It has been a nightmare trying to do it, and it's not because of my less than perfect Japanese.

    Get this:

     

    I want what is called a triple tuner, but if you sign up they will send you a single tuner machine first. Even though you know you don't want it. Advice? When it arrives, call us up to change it for a triple tuner. Can't I simply get the triple tuner at the beginning? No, you need to receive the single tuner first. Then swap it for the triple tuner. But isn't that a complete waste of time and money for you sending it out? That's the way it is done, so please do that.

     

    OK, well after the first 2 months free period, I want to do the 2 years discount pack please. The first 2 months is the free trial period, right? So if I have any problems setting it up or it doesn't work well or whatever, I can just cancel and send it back? Oh, no. Not if you ask for the 2 years discount! But I won't be paying anything for the first 2 months whatever, he asked confused. Sorry, if you want the 2 years setup, even though no-one pays anything for the first two months trial, you will need to pay us 10000 yen if you cancel within those first two months and send it back.

     

    Anything else? Yes. Arrrggghhhhhhhhh!

     

    Stuff like this just drives me up the wall.

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