We arrived at Shin Chitose to find that we were the only people booked on the coach. Great, a 50 seater coach to ourselves. The journey to the resort was enjoyable.
For a 5-star, resort, it is a typical 5-star resort with facilties galore. There is EVERYTHING you would ever want for a ski holiday within the reoort. Heli, cat, snowmobile, Egnlish speaking guide/instructors, kid's park, kid's school, creche, ice rink, heated indoor swimming pool, ice hotel, ice bar, ice village, wedding chapel. Name it. It's all here.
Trade off? You need the shuttle to get to each and every place.
The whole resort had about 99% Japanese patonage. I saw about 3 westerners and heard about a handful of Sings and Hongkers.
As it snowed non-stop, there was knee deep powder on the groomers. Great fun but a bit tricky if you can't see 10 metres ahead and were not expecting powder.
Even though there were about 20 different restaurants, the food variety and quality did not meet our expectations. And being in the resort, we had no choice but to have the resort food.
The other, more troubling downer was the train station. It's an inaka special with long stairs to the platforms. Try lugging 2 huge cases, a baby in a stroller to the opposite platform in ankle deep snow. And to top that, the train was packed, even standing room was very tight.
If you leave by train. Make sure you get yourself a reserved seat online.