oo 1 Posted September 2, 2014 Share Posted September 2, 2014 My old laptop has some stuff on it I kind of need, but recently when I turn it on it...kind of goes mad. Things open on their own, multiple windows open. Mouse is super sensitive. It's just unusable. I didn't have any virus or anything on it right up until this happened. I just can't work out what is going on. Anyone any ideas how I might calm it down enough for me to just retrieve a few things I need on it.... Link to post Share on other sites
klingon 10 Posted September 2, 2014 Share Posted September 2, 2014 oo, I had something like this (I think) once. The problem with mine was the touchpad. It suddenly seemed to go supersensitive and made the computer unusable, as you mentioned. If you go Mouse settings you might be able to turn that off. If you have one that is. Anyway it worked for me! Link to post Share on other sites
oo 1 Posted September 2, 2014 Author Share Posted September 2, 2014 Excellent klingon! It works! Owe you a beer! Link to post Share on other sites
Tubby Beaver 209 Posted September 2, 2014 Share Posted September 2, 2014 My laptop has the click of death and is now unusable……….after me saying about "I don't need to back stuff up!" in the other thread, I've kinda realized that I do….or did!! All my silly files that I used for work, that I didn't really think were important, turned out they were and I use em much more than I thought…..bugger! Link to post Share on other sites
BagOfCrisps 24 Posted September 2, 2014 Share Posted September 2, 2014 Link to post Share on other sites
ethanbaggett 2 Posted September 2, 2014 Share Posted September 2, 2014 Wow, Klingon is a good troubleshooter. Good job! Wish you could help me for any future computer problems though! Link to post Share on other sites
onehunga 26 Posted September 2, 2014 Share Posted September 2, 2014 My laptop has the click of death and is now unusable……….after me saying about "I don't need to back stuff up!" in the other thread, I've kinda realized that I do….or did!! All my silly files that I used for work, that I didn't really think were important, turned out they were and I use em much more than I thought…..bugger! Tubby, if the laptop won't work and you need the data, the best option is to remove the hard drive. Once removed go to the local computer store and get a cradle/housing for it. Turns the hard drive into a large external USB drive. You can then plug it into another computer and get your data off. 1 Link to post Share on other sites
snowdude 44 Posted September 3, 2014 Share Posted September 3, 2014 No need for all that hassle of removing the HDD, just reboot your computer in 'safe mode' and you should be able to use the computer as normal but it will be very basic the icons will be bigger stuff like that a lot of software will not work but you will be able to access all your files, data, photos, etc and simply transfer or copy them to an external drive. When you reboot it next time just reboot as normal. You may even find booting it in safe mode once shutting it down then reboot it as normal can sometimes reset the operating files and make it usuable again. But anyway top priority boot up in safe mode so you can access and back up all your data, then you can mess about with the comp afterwards. Link to post Share on other sites
zebedee 1 Posted September 3, 2014 Share Posted September 3, 2014 What is the "click of death"? Link to post Share on other sites
Tubby Beaver 209 Posted September 3, 2014 Share Posted September 3, 2014 When your hard disk is making a loud clicking noise, due to the reader arm bashing against the side of the casing in an attempt to find some readable data....or something like that. Snowdude.....wot is safe mode and how do u reboot it in safe mode? Link to post Share on other sites
pie-eater 207 Posted September 3, 2014 Share Posted September 3, 2014 On mine, press F12 when it's doing the booting thing before the Windows stuff appears... Link to post Share on other sites
snowdude 44 Posted September 3, 2014 Share Posted September 3, 2014 F8 for most. Push it repeatedly after you press the power button then a new menu will pop up. Select safe mode, dont worry about safe mode plus network. It could be F10 or F12 depends on the computer. Mine is F8. Just try F8, If that dont work shut down and then try F10 and F12. Link to post Share on other sites
snowdude 44 Posted September 3, 2014 Share Posted September 3, 2014 Safe mode is a mode were the computer only loads the basic windows drivers enough to run the computer. So even if your windows is totally screwed it will normally still allow the computer to run albeit with limited functionality. Link to post Share on other sites
Tubby Beaver 209 Posted September 3, 2014 Share Posted September 3, 2014 Thanks guys…….am doing this now and seems to be working ok…..except the screen looks like its been magnified for someone who is visually impaired!! Could be good for drunk browsing!! I've managed to switch over my work files at least to my Mrs iMac……until I get an external drive to take my music and films etc off, this will do. Link to post Share on other sites
snowdude 44 Posted September 3, 2014 Share Posted September 3, 2014 Glad it worked for you. Yes like I said all the icons and screen os bigger, because only some drivers are loaded. Once you get everything backed up safely you xan try to do a file recovery which should reinstal just the operating files and with a bit of luck your comp will be fine again and all data will be as is, but any screen settings etc will be reset. If that doesnt work then a full reinstal will most likely be required. Once you are happy you have all data, files, pics and music backed up if you wish I can tell you how to go about doing that. Link to post Share on other sites
snowdude 44 Posted September 3, 2014 Share Posted September 3, 2014 Thanks guys…….am doing this now and seems to be working ok…..except the screen looks like its been magnified for someone who is visually impaired!! Could be good for drunk browsing!! I've managed to switch over my work files at least to my Mrs iMac……until I get an external drive to take my music and films etc off, this will do. If you have some large 64 or 128gb micro or sd cards or sticks you can back up your music to those if you dont have too much then you will have them safe until you get an external drive. Link to post Share on other sites
Tubby Beaver 209 Posted September 3, 2014 Share Posted September 3, 2014 I'll just keep the outer off until I can get myself a suitable sized drive…..I used to have a very large storage usb but of course I lost that Link to post Share on other sites
OBLONG 0 Posted September 4, 2014 Share Posted September 4, 2014 Hope you managed to save all your porn Tubby. Link to post Share on other sites
Tubby Beaver 209 Posted September 4, 2014 Share Posted September 4, 2014 Thats all safe n sound!! Link to post Share on other sites
METAL 0 Posted September 4, 2014 Share Posted September 4, 2014 My laptop freaked out recently. I bought a USB keyboard for it and that fixed it. Could hardly believe it, 700 yen for a Elecom keyboard and it's fairly decent too. Free delivery. How on earth can they make cash at that price?! Link to post Share on other sites
NoFakie 45 Posted September 9, 2014 Share Posted September 9, 2014 I just had a weird problem in windows. You can recreate it easy enough by pressing ctrl-alt and the left arrow. I didn't know what the hell I'd done, and had to do some well weird mousing to get into my browser and google the remedy, which I found on the first hit. You fix it with ctrl-alt and the up arrow. Lots of potential hijinx if your office has a Gareth in it! Link to post Share on other sites
onehunga 26 Posted September 10, 2014 Share Posted September 10, 2014 When working on a help desk I had a few calls about this. There's always someone who thinks it's funny. Usually is if they hang around and change it back shortly afterwards. Wasn't so funny when they did it to a couple of PCs then disappeared. Although it did help my stats on jobs solved. Link to post Share on other sites
pie-eater 207 Posted September 11, 2014 Share Posted September 11, 2014 onehunga. I don't recall what it was you did, but those support guys... do they generally get paid much or not? Link to post Share on other sites
onehunga 26 Posted September 11, 2014 Share Posted September 11, 2014 Pay is pretty bad for first level help desk, ie the guys who answer the phone. At a lot of out sourced help desks if you can read a script off a computer screen you get the job. The 2nd and 3rd level guys can make a bit, but to get there you have to know what you are doing, so you get paid accordingly. Link to post Share on other sites
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