seemore 66 Posted December 5, 2013 Share Posted December 5, 2013 no problems logging in just couldn't upload photos "error page not found" Link to post Share on other sites
SnowJapan Admin SnowJapan 178 Posted December 5, 2013 Author SnowJapan Admin Share Posted December 5, 2013 Thanks folks. There's obviously something going on that needs fixing, hopefully it won't be a big issue. We're looking into it. Link to post Share on other sites
seemore 66 Posted December 5, 2013 Share Posted December 5, 2013 sorry tried again "error404" hope that helps Link to post Share on other sites
grungy-gonads 54 Posted December 5, 2013 Share Posted December 5, 2013 OK here. Link to post Share on other sites
Fatman no jitsu 1 Posted December 5, 2013 Share Posted December 5, 2013 Sadly. I got the error page Link to post Share on other sites
SnowJapan Admin SnowJapan 178 Posted December 9, 2013 Author SnowJapan Admin Share Posted December 9, 2013 Hello. We have been working on this.... can the people who experienced problems logging in please try again and let me know if you are having any luck? 1 important point - you need to login using the original login username - so if you have changed your display name, be sure to not try logging in using that. (We can adjust display name later). Thanks. Link to post Share on other sites
Alexander L 80 Posted December 9, 2013 Share Posted December 9, 2013 negative red leader, I'm still erroring. Link to post Share on other sites
SnowJapan Admin SnowJapan 178 Posted December 9, 2013 Author SnowJapan Admin Share Posted December 9, 2013 Please log out of the Forums. Then login again. Then login to the main site using exactly the same login info. Link to post Share on other sites
cal 6 Posted December 9, 2013 Share Posted December 9, 2013 Didn't work when I tried earlier this morning, but does work now! Link to post Share on other sites
onehunga 26 Posted December 9, 2013 Share Posted December 9, 2013 Tried logging out of forums, back in, then to main site. Still get error message, although if I ignore error message and click on home, it appears I am logged in. Link to post Share on other sites
SnowJapan Admin SnowJapan 178 Posted December 9, 2013 Author SnowJapan Admin Share Posted December 9, 2013 OK if you can and don't mind, perhaps delete cache from your PC and try again....the old data might be confusing the issue. Link to post Share on other sites
onehunga 26 Posted December 9, 2013 Share Posted December 9, 2013 Just tried again. Logged out of main page. Logged back in, got error message, but clicking on home showed that I was actually logged in Link to post Share on other sites
onehunga 26 Posted December 9, 2013 Share Posted December 9, 2013 I use IE using the InPrivate mode, shut down IE, restarted IE, cleared cache. Tried again, same result as above. Link to post Share on other sites
SnowJapan Admin SnowJapan 178 Posted December 9, 2013 Author SnowJapan Admin Share Posted December 9, 2013 If you don't mind, could you perhaps let me know your password to try and recreate this. We are hearing from others who can now login. thanks Link to post Share on other sites
Alexander L 80 Posted December 9, 2013 Share Posted December 9, 2013 logged out, logged in, hit the link. Error logging in. Logged in forums, went to photos from forums. Fine. Can upload and do things. Link to post Share on other sites
SnowJapan Admin SnowJapan 178 Posted December 9, 2013 Author SnowJapan Admin Share Posted December 9, 2013 'went to photos from Forums'. Can you tell me where exactly you went please. Thanks. Link to post Share on other sites
Alexander L 80 Posted December 9, 2013 Share Posted December 9, 2013 the blue bar next to the SJ logo. It's Forums, Members, Blogs, Chat, Calendar, Photos, Map, New Link to post Share on other sites
SnowJapan Admin SnowJapan 178 Posted December 9, 2013 Author SnowJapan Admin Share Posted December 9, 2013 OK so that is Photos on the Forums. Not on the main site. It is the main site we are trying to test. Your login username is not "Winter Vacation". Can you please login here: http://www.snowjapan.com/Account/LogOn using the actual username and password. Just making sure, otherwise a mistake will cloud the real situation. Thanks. Link to post Share on other sites
joshnii 2 Posted December 9, 2013 Share Posted December 9, 2013 Your change today has fixed the issue for me. Link to post Share on other sites
Alexander L 80 Posted December 9, 2013 Share Posted December 9, 2013 Top right corner suggests I'm logged in. I can log out also. Link to post Share on other sites
SnowJapan Admin SnowJapan 178 Posted December 9, 2013 Author SnowJapan Admin Share Posted December 9, 2013 OK i got it. It's odd as the other people we have heard from say it has been fixed. And I would be keen to hear from any more as well please. We'll look into it further. Thanks. Link to post Share on other sites
NECK 14 Posted December 9, 2013 Share Posted December 9, 2013 I am still unable to sign in on the site. When I type in the details this message appears: Sorry, an error occurred while processing your request. There is no error number however. It does give me the option to 'Logout', so it seems I am logged in and I can access the 'Home' screen from the error message. The same error appears if I click on 'My Resorts' or any other option. I've tried logging in and out of Forums too ...... Link to post Share on other sites
Error404 0 Posted December 10, 2013 Share Posted December 10, 2013 Works good for me now. Link to post Share on other sites
Fatman no jitsu 1 Posted December 10, 2013 Share Posted December 10, 2013 "Sorry, an error occurred while processing your request." Link to post Share on other sites
jacko 3 Posted December 10, 2013 Share Posted December 10, 2013 yes, now able to login to main site for adding photos. I added all the tags and some pics, hit the upload button... waiting .... waiting.... then wham Page Not Found Error404 getting closer Link to post Share on other sites
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