SnowJapan Admin SnowJapan 178 Posted December 4, 2013 SnowJapan Admin Share Posted December 4, 2013 Hi there We have had a few peple inform us that they have been getting error messages when trying to log in to the main SnowJapan site. We're trying to work out a pattern if possible to troubleshoot, and so would appreciate it if quite a lot of people tried and let us know if it works or not for you. If you want to help, please go here: http://www.snowjapan.com/Account/LogOn Enter your FORUMS username and password. Do you go to: A) a page with some options (My Resorts, My Photos, etc), or an error message (Please do make sure you are trying with the right user/password.) Thanks. David Link to post Share on other sites
muikabochi 208 Posted December 4, 2013 Share Posted December 4, 2013 Works fine for me David. Link to post Share on other sites
tokabochi 9 Posted December 4, 2013 Share Posted December 4, 2013 Could log in ok. Link to post Share on other sites
Wizz 11 Posted December 4, 2013 Share Posted December 4, 2013 I'm seeing the Member Area page when I login. Link to post Share on other sites
jacko 3 Posted December 4, 2013 Share Posted December 4, 2013 damn ~ just me it doesn't work for! I must be special.... Link to post Share on other sites
Jerro 0 Posted December 4, 2013 Share Posted December 4, 2013 Unfortunately, I'm getting the error. Hope that helps somehow! Link to post Share on other sites
SKI 15 Posted December 4, 2013 Share Posted December 4, 2013 OK here. Link to post Share on other sites
onehunga 26 Posted December 4, 2013 Share Posted December 4, 2013 Just tried and got an error "Sorry, an error occurred while processing your request" Link to post Share on other sites
Alexander L 80 Posted December 4, 2013 Share Posted December 4, 2013 Error message from HK Link to post Share on other sites
SnowJapan Admin SnowJapan 178 Posted December 4, 2013 Author SnowJapan Admin Share Posted December 4, 2013 OK thanks. Hopefully this is a quick fix for Bob! Please more sample, the more the better. Again please do make sure that you are using your current user/pass login for the Forums (one person was using old, and so got the error). Link to post Share on other sites
surfarthur 22 Posted December 4, 2013 Share Posted December 4, 2013 Works fine for me Link to post Share on other sites
Golf74 0 Posted December 4, 2013 Share Posted December 4, 2013 I got the error message Link to post Share on other sites
pie-eater 207 Posted December 4, 2013 Share Posted December 4, 2013 OK Link to post Share on other sites
hellyer 216 Posted December 4, 2013 Share Posted December 4, 2013 OK for me Link to post Share on other sites
Metabo Oyaji 71 Posted December 4, 2013 Share Posted December 4, 2013 Worked for me. Link to post Share on other sites
Slippery Jim 65 Posted December 4, 2013 Share Posted December 4, 2013 Just did a login to the MySnowJapan and it seemed to work fine. Link to post Share on other sites
SnowJapan Admin SnowJapan 178 Posted December 4, 2013 Author SnowJapan Admin Share Posted December 4, 2013 Thanks for the feedbacks. Just thinking aloud here, but the people who got the error message - have you any Resort Reviews or Photos uploaded to the main site prior to this year? Link to post Share on other sites
Tubby Beaver 209 Posted December 4, 2013 Share Posted December 4, 2013 I'm fine seems to be the relatively newer members (going by the replies on this thread up to now) Link to post Share on other sites
jacko 3 Posted December 4, 2013 Share Posted December 4, 2013 Thanks for the feedbacks. Just thinking aloud here, but the people who got the error message - have you any Resort Reviews or Photos uploaded to the main site prior to this year? that's a negative blue leader. Link to post Share on other sites
Golf74 0 Posted December 4, 2013 Share Posted December 4, 2013 Thanks for the feedbacks. Just thinking aloud here, but the people who got the error message - have you any Resort Reviews or Photos uploaded to the main site prior to this year? No resort reviews or photos for me. (Which I will rectify this year!) Link to post Share on other sites
kokodoko 67 Posted December 4, 2013 Share Posted December 4, 2013 I went to : http://www.snowjapan.com/MySnowJapan/Index Mysnowjapan member area.. my resorts, my photos etc.. Link to post Share on other sites
SnowJapan Admin SnowJapan 178 Posted December 4, 2013 Author SnowJapan Admin Share Posted December 4, 2013 OK thanks interesting. Any more long term members who have not uploaded Photos or Reviews (to the main site) able to try and let us know? Thanks for the feedback it will help. Link to post Share on other sites
NECK 14 Posted December 4, 2013 Share Posted December 4, 2013 I get the error message I have uploaded resort reviews and photos this year only I think..... Link to post Share on other sites
SmokingMonkey 0 Posted December 5, 2013 Share Posted December 5, 2013 I get the error, no photos.reviews. Link to post Share on other sites
big-will 7 Posted December 5, 2013 Share Posted December 5, 2013 All ok with my account. Link to post Share on other sites
Recommended Posts