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currently foreign Mastercards are not working at 7-11 ATM's.

There may also be a problem with European or USA Mastercards at Post Office Bank ATMs.

 

I have just got a VISA Travel Card just in case my Mastercard does not work..

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To: Cardholders of Maestro-branded EMV Cards issued outside of the Asia/Pacific Region

Re: Temporary Suspension of Maestro ATM Acceptance in Japan

Thank you very much for patronage with MasterCard. All Maestro-branded EMV cards issued outside of the Asia/Pacific region are temporarily unable to withdraw currency at domestic ATMs, while the regional ATM network is upgraded.

However, Maestro-branded EMV cards issued in the following countries are able to withdraw currency at domestic ATMs.

  • Netherlands
  • Canada

Maestro-branded EMV cards issued within the Asia/Pacific Region, Maestro-branded cards without EMV chip, MasterCard-branded cards, and Cirrus-branded cards are not affected by this temporary suspension of service. Cardholders can continue to be able to use these other MasterCard products at ATMs and merchants across Japan.

MasterCard is working with these customer financial institutions to enable full acceptance of all cards as soon as possible.

Please accept our deep apology for the inconvenience caused.

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