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Your avatar - not appearing?


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  • SnowJapan Admin

Tex, you will get those later on.

 

I did ask and do appreciate feedback but in order to do anything about this I will need more information. For example did you try to upload an image, was it a gif/jpg, what size was it, what message did you get (if any)? Without that kind of information there's not much to go on.

 

There's obviously some issue going on here and we need to take a look at it.

 

Thanks.

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Sorry SJ for the lack of info...

 

It is a JPEG 68 x 68 and size is 6.67kb.

 

On the profile page I hit the "Upload your avatar" radio button.

 

Browse >>> select the image >>> the correct location (on my computer) appears in the text box >>> Hit "Submit" >>>> Page reloads and says "Your settings have been updated". But no avatar appears.

 

Works fine if you select a stock avatar.

 

Cheers,

 

Tex

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  • SnowJapan Admin

No worries. friend

 

OK looks like we'll need a bit of time, but it's on the list of "things to do".

 

Why does that list always get bigger and never seems to get smaller? :(

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  • SnowJapan Admin

Hmmm... doesn't seem to be working properly, sorry about that.

 

We're looking into it.

 

In the meantime, if you upload the avatar somewhere on the web, then you can specify the image URL for your avatar. That seems to be working ok.

 

If you create a member page on SnowJapan you can upload a small image on your member page and do it that way.

 

We'll be trying to solve the other problem soon.

 

Thanks

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  • SnowJapan Admin

OK good news I think. We think we have found the problem and will try to fix it up tomorrow morning.

 

Will update this thread with news on how that goes tomorrow morning.

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OH MY GOSH!! clap banner I am so excited my AVATAR worked. I tried it early no luck and I was just about to log off and WHAMMO it worked.

 

Thanks SJ You are the best kiss Glad you didn't have to turn the forums off NO AVATAR is worth that!!!!

 

DO YOU LIKE IT!!!!!! wink

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  • SnowJapan Admin

Morning yes we have just been able to get this working.

 

Still testing things and it seems a bit stubborn if you want to change an avatar, but it seems to be working for people trying to upload one at least.

 

Here's what you need to do if you want to add one.

 

Create your little image - they appear as 70 x 70 pixels so that size is best. Make it a gif or jpg or png file. Then go to

 

My Stuff > Profile

 

Go to the bottom of the page and you'll see some options for avatars. Choose

 

Upload your avatar

 

and search for it on your computer. Then press on Submit and hopefully that will be ok.

 

We're all a bit busy with other pressing matters today but will take another look at this again some time later.

 

Thanks.

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  • SnowJapan Moderator

A few people have asked us about avatars not appearing at all.

 

You need to make sure they are turned on. On the main Forums menu bar above, click on:

 

My Stuff

 

and choose

 

Preferences

 

On that page you should see 'Show User's Avatars?' with the option for Yes or No.

 

please make sure that the Yes option is checked and then click on Submit at the bottom of the page.

 

Avatars for other members should then appear under their usernames.

 

Thanks.

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