ShinyDiscoBall 2 Posted February 3, 2006 Share Posted February 3, 2006 if they say such nice things about me. Barclays bank is ditching pens on chains and re-branding ATMs "holes in the wall" in a £7m branch revamp. The bank said it wants to move away from confusing acronyms and jargon, using "more colloquial" terms instead. Uplifting window displays and signage will also feature in the bid to make branches more customer friendly. Customers will be beckoned into branch with a sign in the window reading: "Through this door walk the nicest people in the world". People waiting in the personal banking area will be invited to sit down with the sign "Take the weight off your feet." Customer service will have new signs asking "Can I help?", while the Bureau de Change will simply be called "Travel Money" in future. http://news.bbc.co.uk/1/hi/business/4674548.stm Link to post Share on other sites
number9 0 Posted February 3, 2006 Share Posted February 3, 2006 Haha, is it true customer service or not giving the public enough credit for their intelligence? Isn't ATM a well known and used acronym in the UK? Anyways, it'll be interesting to see how this drastic rebranding does in a saturated and probably stale market. Link to post Share on other sites
Ocean11 0 Posted February 3, 2006 Share Posted February 3, 2006 ATM = "holes in the wall" ? I thought "holes in the wall" are what homos drill in toilet walls for their own deviant ends. I always called ATMs "cash dispensers". Link to post Share on other sites
ncorrenti 0 Posted February 3, 2006 Share Posted February 3, 2006 Sounds like a waste of money to me. I'd be happier if my bank simply stopped charging me ridiculous fees for every little thing. Link to post Share on other sites
Kraut_in_HongKong 0 Posted February 3, 2006 Share Posted February 3, 2006 Quote: Originally posted by nicole: Sounds like a waste of money to me. I'd be happier if my bank simply stopped charging me ridiculous fees for every little thing. oh, they will still do that. But with a positive attitude and a smile on their faces. Link to post Share on other sites
damian 0 Posted February 4, 2006 Share Posted February 4, 2006 Quote: Originally posted by Ocean11: I thought "holes in the wall" are what homos drill in toilet walls for their own deviant ends. huh? I thought those things had girls on the other side!!?? That's what they guys told me! Oh god, I feel sick. (joking) Link to post Share on other sites
ProbablyaCrazyPerson 2 Posted February 6, 2006 Share Posted February 6, 2006 There's another name for those isn't there? (the holes). As for Barclays. Quote: Barclays bank is ditching pens on chains They'll soon be back on chains after the budget for replacement pens has dried up in a week. Link to post Share on other sites
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