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Volume 7
- What’s it like to be
a part of a resort in full flight? |
DISCUSS THIS FEATURE
HERE
24th January 2003
Page 2 of 2 (page 1 here)
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Continued from
page 1....
“Keep your
seat belts fastened”
When a commercial airliner takes off, an incredible amount
of fuel is required first to become airborne, and secondly to climb to a
cruising level. During this latter stage, the pilots of the aircraft are quite
busy with this and that, and so it is with the staff at the resort. The resort
was now open, but logistics behind the scenes of bringing everything together
and keeping it there despite a constant turnover of guests remained a challenge
those first few weeks of full operations. In Japan, you have a double whammy in
that first there is the Christmas rush of international guests followed almost
immediately by the Japanese New Year’s Holiday.
Looking back now, there are about six crazy weeks from an
operational perspective, divided into the three weeks immediately preceding
opening followed by the first three weeks after opening day. It is not really
until the second week of January that one can start to assume a proactive role
in their resort work instead of a reactive one. During this time, it takes some
discipline to tell yourself that no, your popularity has not increased, but
instead you are just helping guests to get their fix of snow. Comparing notes
with others in the industry has found similar initial feelings each
November/December followed by the opposite come April/May when phones/e-mail
etc. quite suddenly fall silent…
So, we were now into that second week of January and the
winter workers finally could take some days off to enjoy the powder that they
had come so far for. The pilots of the resort however were still busy. For me
personally, three things had to happen before I felt like I was working at a
winter resort in full flight…

Looking towards the Sea
of Japan
“Ladies and
Gentlemen, we have reached our cruising altitude”
Our guests represent the reality of when a resort is in full
flight. A good measure of this for me is when perhaps the more conservative
elements of society come for a visit; Thus, this was satisfied when a junior
high school from Southern Japan, consisting of
approximately 300 students and their teachers descended on
ARAI for three days of skiing. The group flew into Haneda Airport in Tokyo and
traveled from there by bus to ARAI. It was one of those “All Hands on
Deck!” situations whereby any staff member able to teach skiing was called up
for three days of duty. Fortunately, the staff appreciated the chance to get
out of the offices for a few days. A local company also
stepped up to bat and supplied some nifty skiwear for the
group. The junior high school kids in yellow snowsuits looked from a distance
like a huge group of bees or wasps.
The second thing that happened was that one of our staff
members, Mr. Steve Kimura of Hawaii, finally returned to ARAI to help
build/work at this year’s half pipe. I’ve always thought it neat that a guy
who grew up riding some of the choicest waves the Pacific Ocean has to offer
would one day transform his passion to the winter sport of Snow Boarding in a
distant land. Supposedly Hawaii has three Snow Boarding shops with lots of the
locals there traveling to North America for their powder fix each year. It was
great to have Steve back here and working his magic once again up at the pipe -
Mahalo.
The last thing that had to happen was for me to get myself
out of the offices and up onto the slopes. Fortunately, the weather cooperated
in the middle of January, so I was able to hit the slopes for a couple of
hours. In addition to some nice snaps for this article, I got to enjoy some
exercise, fresh powder and sunshine! Perhaps the best thing however of that
brief outing was the feeling that it left me with. Getting out on the slopes is
one of the best and healthiest ways to cure the Winter Blahs. It left me
feeling refreshed, rejuvenated and ready to take on the world again. It also
reconfirmed why so many persons go to such extents winter after winter to get
their powder fix.
There definitely is something magical about skiing and
boarding, and I am curious to hear what kind of answers the readers of this
column post in the forums. One answer I’ve received from staff here is that
skiing and boarding relies on focusing on the immediate present in order to be
carried out successfully. Do you agree?

The upper slopes of ARAI
“Ladies and
Gentlemen, the in-flight movie today is…”
So with the resort now in full flight, what is there left to
talk about? When Mother Nature is involved, there will always be quite a bit
going on. What kind of a flight will this be? Will there be any turbulence,
economic or otherwise? Will the flight arrive at the scheduled time? Will the
destination turn out to be the same one that was initially intended? Next time
in the setting journals there may be some clearer ideas concerning answers to
the questions above, but for the time being Mother Nature seems to be taking
things day by day. Have a safe ride everybody and I’m looking forward to
hearing from you all in the forums, eh?
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