 |
|
Volume 25
A Day in the Life:
Epilogue |
DISCUSS THIS FEATURE
HERE
12th July 2005
|
Have you ever started a project with little idea of either
how to do it or how it will pan out? Like life, I found this “A Day in The
Life” mini-series to be something that had to be put together over time in
ever-changing conditions. A year has passed from the start of this project, and
almost 18 months from the day that is the subject of this mini-series. Also
like life, although the experience raised more questions than it answered, it
provided just a touch more perspective. Thus, a further ray of light was shed
on resort life at Arai Mountain & Spa.
Read on for the epilogue in this miniseries within the
Setting Journals - if you have not read the introduction & previous articles to
this series, please do so via accessing the links at the bottom of this page -
thanks.
Opening Note as of 30th June, 2005
Enough parking for 4,000 cars and the resort is closed for
six weeks of maintenance. How do you earn a little bit of revenue on the side?
Rent out some of the parking lots for car races and the like. The wide-open
paved areas have proven attractive to groups normally shunned in urban areas,
to the point now that the resort doesn’t advertise this service but instead
just receives referrals via “word-of-mouth”.
Car enthusiasts love to gather in the lower lots just before
they buy new tires to “burn rubber” racing against each other. The racket is
something else however, so these events are normally scheduled only during
times that the resort is closed for maintenance. In addition to car races some
weekends, the middle weekend in July finds the skies full of remote controlled
fighter planes doing battle. Who said resort life was normal?

The rainy season in Japan has finally started (late this
year), giving the rice fields a badly needed soak, and the rest of us wet
shoes! To date the volume of rain has been lighter than in previous years,
meaning water shortages in parts of this archipelago. While it is still too
soon for water restrictions in this area, I understand that Kyushu has been
particularly dry. Lack of water there not only affects the rice fields, but
daily routines such as bathing, washing, and flushing! Although in other parts
of the world (such as Africa & the Middle East) I’ve experienced drought like
conditions, an abundance of water that can be drunk directly from the tap
continues to be one of the attractions that draw me to this part of Japan.
Have you had the pleasure of receiving an annual health
check if you work for a Japanese company? (Feel free to skip the next paragraph
if such a subject makes you feel queasy).
The process starts with an envelope containing a
questionnaire and test tubes being placed on your desk perhaps one week before
the actual check-up. You take the envelope home and collect “samples” of your
bowel movements on the day before as well as the morning of the check-up. In
addition to not eating/drinking anything from the night before, you bring your
samples and completed questionnaire into the office on the day to rendezvous
with local health authorities (who have driven up to the resort in two
medically customized buses). There is a reception where you hand your “samples”
to the attendant, and he/she gives you a cup with a number. The cup is taken to
the nearest toilet, filled (only half way!) with urine and then placed on a
tray along with other numbered cups. Then, it is back to the reception area to
have your blood, blood pressure and the like tested followed by a trip out to
the customized buses. Removing shoes before boarding is followed by removal of
outer clothes on board, and once you are in your underwear covered by a gown
that is too small the fun really starts. The nurse gives you a generous portion
of liquid barium, which is to be downed without burping, before being led into
the main part of the first bus that acts as a radiology lab. Once you are
strapped down to a table, the radiologist then moves it all over the place via
remote control, snapping x-rays all the way while telling you to move in the
opposite direction. This fun usually lasts about five minutes for me (given my
size and limited Japanese ability), & then it is a return trip to the back of
the bus to retrieve my clothes and a couple of nasty looking tablets (used to
facilitate quick removal of barium from your internal organs) compliments of
the nurse. Off the first bus, put the shoes on, take three steps, remove the
shoes again and board the second bus. Here, I take off my shirt again for a
chest X-ray, only the machine is too low for me so I have to more or less wrap
myself around it, and then to the middle of the bus to have weight and height
checked. Following a trip into an acoustically sound booth for a hearing test,
then it is to the back of the bus where they lay you down and attach multiple
monitors to your chest. Then it is off the bus, shoes back on and back to the
office for some food and drink. A few weeks later the results arrive and if
there is anything out of the normal you’re instructed to visit your local GP
for further testing. What a person has to go through to get some powder, eh?
Reservations for the kids summer camps continue to flow in
and I’m very pleased to report that several kids from expatriate/mixed families
will also be joining the camp sessions this year. (More info on those camps can
be found here
here).
Another annual occurrence at the resort in June is the
company-wide holiday. This year the vacation spanned two weeks, and employees
on the front-end services in particular use this time to travel overseas and
the like. Not everyone takes a holiday however, as support functions including
accounts need to continue. For me, the time is used to catch up on tasks (both
on and off the job) put off during the scrum that is the white season. The
support that comes with the white season also disappears however, meaning an
occasional lack of toilet paper and the like.
|
I was not alone in the main office this year however, as the
staff for the Guide Center were in as well, both handling reservations for the
kids camps and farming stag beetles! All over the world snow resorts struggle
with how to draw traffic in the Green Season and ARAI has now
also succumbed to temptation to stage an annual beetle show! |
|
 |
This is not my first encounter with these creatures. In 1995 I was in South
Africa for the Rugby World Cup. One weekend during my stay was spent on a
pension-style farm, where in-between televised rugby matches the host talked
about beetle collectors traveling to that particular area from Japan to procure
the local breed. Within this archipelago, one only has to talk with elementary
school-aged kids in the summer to get an idea of how big beetle fan clubs are
here.
If stag beetles don’t do it for you then like me perhaps you prefer aquatic
pursuits at this time of the year? The Garden Pool at the resort is insect
free, and the sound of running water works its magic every time. Although I’m
not a personal fan of the adjoining Japanese baths in the summer, the Garden
Pool is a great place for kids to enjoy themselves, and it is also possible to
swim lengths indoors when not too busy.
One final tidbit that may be of interest is the arrival this
summer of “Lisa & Gaspard”, French Cartoon Characters that will grace the
resort for the summer. In the past the resort offered Dick Bruna’s “Miffy”, but
this is an anniversary year for Miffy supposedly so enter the substitute - Vive
La France!
Epilogue to “A Day in The Life Mini-Series”
Snow Japan, who put the final touches to all volumes
of the Setting Journals, will no doubt be pleased that for this epilogue
neither the weather reports nor the clocks need to be included as they were for
the main part of the mini-series.
When the introduction to this series was made, we
produced the following organizational chart for the resort:

Although the above chart was valid for the day in the life
series (22nd of February, 2004), by the time it was made the
organization had changed dramatically. In spring of 2004, a restructuring of
the parent company that included the resort was carried out, and this followed
in the fall of the same year by a complete change in the resorts upper
management. Thus, while starting a project such as this mini-series in the
midst of all this was rather bold, to be honest I wanted to tell the story
while I still had the chance.
I remember asking the president during the summer of 2004 if
I could put the organizational chart above online to include it within what has
become this mini-series. After some talk he gave permission to proceed based on
the reasoning that even if we put the image online, it would be difficult for
competitors to follow in our footsteps. I walked out of his office and began
the mini-series, having decided to “freeze” the organizational chart to
February of 2004 in order to get the story out.
The image above appeared in Volume 16 of the Setting
Journals, which also served as the introduction to this mini-series. To come
clean, introduction in this case meant the equivalent of not knowing how to
proceed. That is, I had not initially intended to devote an entire volume of
this mini-series to the introduction, but wound up doing so in order to get a
better feel for the task at hand. By describing the organizational chart in
detail and getting that information online, some feedback generated included
comparisons to the TV series 24. While I have yet to see this show, I soon
found out that the series is divided into segments representing 3 hours each
(with one segment covered on TV over one hour in real time). With this
guidance, it was not long before I had made an excel template containing
divisions of the resort heading the columns, while 3 hours of 15-minute periods
graced the left-side of the page. It was then just a matter of balancing out
the divisions for each of the 8x3-hour periods, and including an introduction,
update and summary for each one. Sounds relatively straightforward, right?
Have you heard of Kanter’s Law? Whether in business, politics, sports or the game of life
-
Kanter’s
Law kicks in:
"Everything can look like a failure in the middle. Surprising
events, unlucky breaks or unfortunate injuries can pop up anytime, coming
between you and your goal. If you give up in the middle, by definition you’ve
failed. Find the will to keep going, to make adjustments but stick with it and
the likelihood of success grows."
Although the first and second volumes of the series went off
as planned, while in the midst of writing 6 AM to 9 AM in late October, the
Chuetsu region of Niigata Prefecture experienced a powerful earthquake. While
the resort and the Joetsu region it is located in emerged unscathed, the Snow
Japan office and guys
who live in Chuetsu had a much tougher time of things. Given such an event, it was Snow Japan’s suggestion to begin the
Setting Journals with an opening note updating readers of the situation. From
then on, this introductory part to each subsequent volume of the column has
been included.
Towards white season opening in December of 2004, it was
difficult to find the time to work on subsequent volumes given jittery guests
enquiring about both the Chuetsu Earthquake & a lack of snow! Snow or no snow
though, the pattern of producing volumes for the mini-series had now been tried
and tested. It was now only a matter of using the related template to produce
new volumes, or so I thought.
SLAM!
This is a term that I remember being used in the restaurant
industry to describe everything happening at once - that is, you get slammed.
ARAI got slammed in the last part of December 2004 with guests, seasonal
workers and fresh powder! Although I too got slammed in the process to a far
greater extent than in previous seasons, the annual slamming refreshed memories
of the subject matter for the mini-series. In hindsight however, not all
memories came back because I mistakenly promised a new volume during the peak
February season and subsequently missed deadline by about 3 weeks. Good things
come to those that wait/are delayed however, and in this case it was that a new
English Course Map could be included in the volume.
The latter part of the 2004-’05 White Season permitted more
uninterrupted time to write, as my main business of reservations slowed (as it
does yearly). It was actually quite therapeutic to work uninterrupted then, a
luxury that could not be afforded in the peak of the season. I even managed to
squeeze in a quick trip back to Canada - giving me added perspective to finish
the mini-series. There, I met an old friend I used to ski with as a teenager,
and he let me know that he had been reading the Setting Journals (he and
another guy got me into skiing during weekend school trips away as a teenager).
Thank you for giving me the opportunity to share with you a
day in the life of Arai Mountain & Spa, if you have yet to visit I encourage
you to do so!
Summary
The end of this mini-series marks the 25th volume
of the Setting Journals going online. Life is different now for me compared to
when the first volume went online back in December of
2001.
As I have changed, so has the significance of this column. It now serves
as a growing reference that I will be able to continue to use to explain snow resort life
in Japan.
To have had the privilege of producing this journal I must
thank both the people at Snow Japan, who have consistently tried to make my
ramblings coherent and the readership whom has shed light on areas that needed
it via the threads for these volumes.
|
The threads for these columns have now found a new home on
the new location of the Snow Japan Forums (www.snowjapanforums.com),
and as always I’m looking forward to continuing our correspondence there.
How long will the
Setting Journals continue? Who knows? When
I began them, I was amazed that some of the other contributors had produced
around about 25 volumes for their regularly featured column on Snow Japan.
It would be great to produce another 25 - annual health
checks permitting! If I reach the 50th volume, then I promise to post an
updated photo of myself at that time (as has been done to the right to celebrate the
first 25).
|
|
|
Come with me next time in the Setting Journals (most likely in early September) as I mark the second anniversary of the resorts English
website going online. Enough time has passed now for the
story to be told in its entirety. I’ll also update you on the summer operations
at the resort and shed some light on the upcoming white season - if you are
like me you will be biting your nails right now in anticipation of getting out
there!
Until then, it would be great to hear from you via the
thread linked to this volume.
Have a great summer and make sure that it is a safe one, eh?
This volume of the Setting Journals is dedicated to Mr.
Shigeo Hayashi, who has completed five years of great work at the resort and now
returns with his family to Kansai. We will all miss you here at the resort “Hayai Hayashi”, and
look forward to listening once again to your Osaka dialect when you visit in
the future.
|