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White Fun
December 12th, 2003 |
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Mass media hype has placed much expectation on Niseko for Season 2004. After
last year’s early snow, keen powder seekers - egged-on by wide-eyed ground
operators - booked early December holidays only to discover Niseko bare. Rapid
cancellations and complaints of late snow! rang out across the waves.
But how late is this season and now that the snow has arrived, what changes
have Niseko resorts implemented to make 2004 more fun than ever?

For Season 2004 resort management has made an earnest attempt to update
Hirafu’s antique lift ticket set up. Investing close to one billion yen into
an Austrian developed gate system, Niseko’s lift companies now have the
technology at hand to offer an almost infinite variety of lift pass types. The
previous system had a maximum of 80 permutations, which were spread thinly
across Niseko’s five resorts. Already stretched to its capacity, it had
become impossible to add the new varieties of lift tickets needed to meet
shifting customer demands.
With the sudden increase in non-Japanese guests, Niseko’s lift companies
were under immense pressure to act. Flocks of Aussies, Englishmen, Saipan and
Guamians, as well as a strong contingent from Asia, were suddenly demanding a
longer term, more flexible lift pass. Non-Japanese guests stay for an average
of around eleven nights, and the standard 1 thru 4 day lift ticket just wasn’t
doing the job.

Up to now, lift tickets forced customers to be extravagant by buying longer
term two week or one month passes. The only other option was to try and combine
two 4 day and one 3 day pass to make up the required total. This was a
logistical nightmare, and each individual pass finished at 4:30pm on the
respective last day, prohibiting night skiing. Long-term passes were the only
sensible option, but these passes restricted guests to the Hirafu area. As
there was no long-term Free Passport ticket, those wanting to go and explore
Higashiyama or Annupuri resorts had the unavoidable expense of purchase an
additional Free Passport ticket on top of their Hirafu ticket.
This season, Free Passport tickets (providing access to Hirafu, Higashiyama
and Annupuri resorts) have lengthened in duration to span from 1 thru 7 days.
Hirafu’s standard short-term tickets have also extended to cover 1 thru 5
days. Furthermore, 2004 lift changes include the addition of children’s
discounts. Up to now, to everybody’s amazement, young skiers and boarders
have been forced to pay adults fares. Overseas lift companies tend to place
extreme importance on looking after their kids market. Children are the future,
and as Japan’s skiing population dwindles, perhaps Niseko management has seen
the light. Discounts are now available for under 12 and under 15 year olds.
This season an all mountain (Free Passport) season pass has also been
reinstated. The standard Hirafu season pass is 87,000 yen, but for the rather
hefty price of 150,000 yen you can now be the proud owner of a ticket providing
access to every Niseko resort. So far slightly more than ten of these super
season passes have been sold.

2004’s biggest change in lift tickets, however, is the ‘agents’ pass.
Designed to cater for the non-Japanese market, an extendable one month pass has
been created. This pass has the huge advantage of offering long term validity,
but also of being upgradeable to a Free Passport ticket. The Niseko area is not
renowned for its good weather. Strong winds and snow storms sometimes shut the
top lifts. In the past, those who have bought Free Passport tickets have often
been frustrated by the inability to actually make the trip across from Hirafu
to the other resorts. Now, this season’s agent pass, enables customers to
watch the weather and select the day to go over the top. By paying an
additional 2500 yen (1500 yen for children) on the day, their Hirafu pass
becomes a one day Free Passport ticket.
As always, however, there is a catch. The agents pass is not available to
the public. It is not even available to Niseko based pensions or lodges. This
pass can only be purchased via one of the three big non-Japanese guest
operators, namely Deep Powder Tours, Niseko Chalets or Niseko Powder
Connection.

Fair? Probably not... Many Niseko lodge owners are quite upset by the
mountain’s actions. The lift companies’ defense is that this year is a
trial - from next season this upgradeable pass may become available to the
general public. The lift companies are openly admitting that there are still
many facets to the new lift system that they don’t understand. It is common
belief that there will be various teething problems, but everyone is confident
the end result will be far superior to the previous version. Visitors using the
new system in Niseko this season are encouraged to provide feedback directly to
the mountain. Suggestions for new lift pass permutations are also welcome. My
pick would be a pass that only works when there is 15cm+ of fresh powder…
Speaking of powder, a glance back at the last fifteen years indicates that
when planning your holiday in Niseko, it is safest to wait until around
December 10. This season, Hirafu’s Alpen Resort opened on Dec 7, with Kogen
Resort commencing operations the following day. At present (Dec 12, 2003), only limited lifts
are moving. Season 2004 looks like being a bit of a late starter, but fingers
crossed the powder falls will continue all the way into March.
Hirafu (Kogen) Resort Opening Data
Although the official start date for Hirafu is November 22 or 23, history
demonstrates that this is a rare occurrence. Kogen Resort spokesman Sato-san
explains that a delayed start causes all kinds of problems for the lift
company, but they are well prepared. The contracts for winter staff include a
clause stating that they will not receive accommodation or pay until the resort
actually opens. As a result, every year when the snow runs late, hundreds of
staff members are contacted and told not to come. Many workers are reportedly
left stranded until it starts to snow again.
In some circumstances, however, the resorts are the ones caught out. In 1990
and 1997, the resorts opened (Dec 9 and Nov 23 respectfully), but warm
temperatures and a lack of new snow forced the mountain to close once again. In
both cases the lifts didn’t then start moving again until Dec 24. The lift
companies were caught having to pay full staff wages during a period when no
revenue was coming in.

Here’s to Season 2004 snowing properly, ensuring those booked into
December holidays receive their share of face-shots. For the jibbers, Hirafu
has a new park shaper – Luke. Australian-bred and Austrian-trained, Luke is
here to raise Hirafu’s pipe and park standard to a higher level.
Lots of white fun awaits!