We spoke with Eunice Ng about her experiences working in
Shiga Kogen (Nagano) this winter.
Please tell us a bit about yourself
I currently study at the University of Auckland in New
Zealand. I am originally from Hong Kong but have lived in NZ since I
was 8. I’m currently 23 years old.

How did you become interested in working in Japan?
My friend and I did a season at Vail, Colorado a few years
back and since then we've always wanted to spend another season at a ski
resort. We wanted to go to a ski resort in another part of the world and
we've always been interested in the Japanese culture, so we set about
organizing work in Japan.
How you got the job?
I mass emailed nearly every single accommodation on
SnowJapan and also did some general searching. After email negotiations with
a few prospective employers we decided to go with our current employer, Chu
Hotel, which is in the Ichinose area in Shiga Kogen.
Did you mail them in English or Japanese?
We emailed in English.

Was there a choice of resorts or did you just apply for a
general position?
We had emails of interest from hotels in Naeba and Hakuba
also. We were actually prepared to do any work that wasn't dangerous!
Had you skied/snowboarded much before you came?
Yes. I have skied in New Zealand, Vail and Whistler.
Had you heard of Shiga Kogen before you applied?
No.
So what made you choose Shiga Kogen?
We chose Shiga Kogen as it is the largest ski field in Japan
and it also took part in hosting the 1998 Winter Olympics.
What kind of jobs are you doing?
Kitchen help (food preparation and washing duties) - I'm in
charge of setting up deserts, serving customers, room cleaning, shoveling
snow.
Have there been many foreigners turning up to where you
work?
So far, we've had 2 gaijins turn up! Most visitors are
Japanese.
Is the hotel interested in getting gaijin customers?
Yes. The owner is always practicing his English with us!
What kind of work environment is it?
We worked 18 days straight over Xmas/New Years period! Hours
were from 7am-8pm with 2 hours break in between. Now that the peak period is
over we work 7-9am then 5-8pm on weekdays (unpaid). We get to ski - passes
provided by our employer - on our breaks.
There is a bunch of 'obachans' (old ladies) here who come to
work every season. They are the main workers so a lot of the work is
assisting them. They expect you to work fast and efficient when it is busy.
They also expect you to do things the way they show you. But once they see
that you know what you're doing, they leave you to it. My Japanese is very
limited so charades/sign language is my main form of communication with
them.
The work is not hard to pick up and we are happy that we do
not have to clean toilets or the public bath house.
Since weekdays are not busy
after the peak period, our boss let us take a 4-day trip to Nozawa Onsen for
the Fire Festival – an experience not to be missed!

Can you tell us a bit about that festival and what you
thought of Nozawa compared to Shiga Kogen?
We really enjoyed our trip to Nozawa Onsen. It is an actual
village with locals living there year-round, unlike Shiga Kogen. There
were also many natural onsen hot springs dotted around the town and they
were all free! We skied deep powder the few days we were there as it never
stopped snowing. We also did a bit of off-piste skiing. Compared to Shiga Kogen, Nozawa is not as big. However, it offers variety and a lot of fun.
>>
Click here to read more about the
Nozawa Fire Festival
We also checked out Naeba (in Niigata) after leaving Shiga
Kogen in mid February. Here is my opinion - stay with the ski fields in
Nagano! The snow was a lot wetter in Naeba.
The slopes were crowded with young snowboarders, the ski area is not as big,
and the loudspeakers were constantly blaring out J-Pop. To top off all this,
lift tickets were more expensive than Shiga Kogen and Nozawa Onsen.
Back to your work in Shiga Kogen - where did you live?
We lived in the staff dormitory, which consists of many bunk
beds. The staff dormitory is on the lowest floor of the hotel. The girls'
room is a smaller room off the guys'. It got quite crowded during peak
season with the extra part-time workers. The rooms are clean and warm. We use the public bath house (highlight at the end of the
day) along with guests.

How were all the staff at the resort?
All the staff members are very nice. The owners are great
and we had fun with the New Years staff who were all college students.
Any interesting experiences?
Overall, the experience has been great. The most memorable
experience would have to be New Years Eve. After countdown, fireworks went
off and a team of skiers with red torches came down the mountain. Then in
Chu Hotel's tradition each member got tackled and held to the ground while
everyone else shoved snow in the person's face! After that we rang the bell
at the temple and made a New Years wish. Then we all went to have ramen
(traditionally Japanese eat soba for New Years, but there isn’t a soba store
in Ichinose).

Anything else?
Just a warning for those who like après-ski: there isn't
really any nightlife in Shiga Kogen. There's one quiet little bar in our
area (Ichinose). Also, I wish I had brushed up on my Japanese so that I
could at least have a basic conversation with my co-workers.
Please tell us about Shiga Kogen, the ski resort. How
do you rate it?
Shiga Kogen is big with its interlinked areas. We get
beautiful sunshine on some days. However, the snow can be a bit thin in
places, especially with the ‘storm troopers’ here. (We call the school
groups ‘storm troopers’ as there are a lot of them and they wear identical
outfits). They are high school kids from schools around the area and
Tokyo. They can be found in the beginner’s area on weekdays and weekends.
The snow conditions got better in early February and we had some
wonderful powder days. We also managed to find off-piste skiing in the trees
after 1.5 months of trail skiing!
The village in Shiga Kogen is very quiet. There is not even
a ski shop in our area of Ichinose, so make sure you get all your gear from
Jimbocho in Tokyo beforehand. Most hotels are family run and the only shops
here are convenience stores. There is not a lot to do at night.

How does Shiga Kogen compare with your previous experience
skiing in NZ, Vail and Whistler?
Compared to ski areas in NZ, Shiga Kogen is massive. We
enjoy the ski-in/out at Shiga Kogen as oppose to having to drive up the
mountain everyday.
However, I think I was truly spoilt at Vail. Vail is a lot
bigger and higher than Shiga Kogen and the runs are much longer. The tracks
were regularly groomed and I loved skiing on the backside of Vail.
Off-piste/ tree skiing at Shiga Kogen does exist, but only if you know where
to find it. The atmosphere in Vail was great. The village was always
bustling with people day and night. There were nice shops, restaurants, ice
skate rink, a library and an aquatic centre in Avon. Vail was an actual
village, where as Shiga Kogen has hotels dotted along the foot of the ski
field. It is very quiet in Shiga Kogen and visitors just stay in their
hotels at night.
I made friends from all over the world in Vail. However,
most workers and visitors to Shiga Kogen are Japanese.
Compared to Whistler, again Shiga Kogen has shorter runs, is
not as big and lacks the atmosphere of a Canadian/US ski resort. However,
the snow is dryer in Shiga Kogen than Whistler.
Shiga Kogen is the cheapest ski area out of NZ, Vail and
Whistler. Most of the hotels offer ski-in/out at reasonable price. The food
is also very reasonable. If you’re looking to get away from highly
commercialized resorts and the crowds (but watch out for the ‘storm
troopers’), and want to experience a bit of the Japanese culture, come to
Shiga Kogen.
Which is your favourite resort area of Shiga Kogen?
My favourite resort area of Shiga Kogen would have to be
Yakebitaiyama. The trails there are long and wide. Ichinose is a beginner’s
area, whereas Yakebitaiyama offers more challenge to intermediate/advance
skiers. Boarders – please be aware that the Okushiga resort is a skiers-only area.
I managed to explore all areas of Shiga Kogen with our 9-5pm breaks during
weekdays.
Thank you for your time Eunice!